Privacy & Security
SCU keeps your information private.
Your security is important to us. We comply with federal law and the Patriot Act to protect your personal and financial information from unauthorized access and use.
Do not give out your member number, account number, debit or credit card number, PINs, Social Security number, or login information (username or password) to anyone over the phone or via text or email.
For additional information, the FBI's Be Crime Smart page.
How does SCU collect your personal information?
We collect your personal information when you do such things as:
- Open an account
- Make a deposit
- Pay your bills
- Apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, and other companies.
How can SCU share your personal information?
We can share your personal information in the following instances:
- Everyday business purposes (transactions, credit reports, etc.)
- Marketing purposes, which you can limit by calling us at 800-868-8740, option 5
Keep Your Accounts Secure
- Weekly: Check your account at least once per week with SCU Online. It's easy! You can set up free text message and email alerts to monitor your account activity.
- Monthly: It's important to open and review your statement, especially if you don't use SCU Online. It may be the only way to know if fraud is taking place on your account. We also offer ID Theft Protection services with monthly credit and fraud monitoring.
- Yearly: Check your credit report once per year for free, and shred all documentation you no longer need. If you need to share your driver's license or ID for verification purposes, let us scan it for you.
- Regularly: Keep up-to-date on the most common scams and phishing attempts.
- If You Move: Contact us as soon as possible so we can update your address. Make sure we always have your correct address on file so documents go to the right place.
- Learn To Prevent Fraud: Visit the National Credit Union Administration Fraud Prevention Center's website. This site teaches you how to protect yourself and your personal information.