Privacy & Security
SCU keeps your information private.
Your security is important to us. We comply with federal law and the Patriot Act to protect your personal and financial information from unauthorized access and use.
Do not give out your member number, account number, debit or credit card number, PINs, Social Security number, or login information (username or password) to anyone over the phone or via text or email. State Credit Union, as well as other companies you have a relationship with, will never contact you via phone, text, or email and ask for this information. Visit the FBI's Be Crime Smart page.
How does SCU collect my personal information?
We collect your personal information, for example, when you:
- Deposit money or open an account
- Pay your bills or apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, and other companies.
How can SCU share my personal information?
- Everyday business purposes (transactions, credit reports, etc.)
- SCU Marketing purposes, which you can limit
- Joint marketing with other financial companies, which you can limit
- For non-affiliates to market to you, which you can limit
We will not share your personal information with our affiliates for their everyday business.
For questions or to limit the information we share, call us at 800-868-8740, option 5.
Keep Your Accounts Secure
- Check your account at least once per week. It's easy with SCU Online. You can also set up free text message and email alerts to monitor your account activity through SCU Online.
- If you don't use SCU Online, it's important to open and review your statement. It may be the only way to know if fraud is taking place on your account.
- Protect your identity. Check your credit report once per year for free. Shred all documentation you no longer need. Let us scan your driver's license or ID for verification purposes. Check out our ID Theft Protection services.
- Visit the Fraud Prevention Center's website. This is provided by the National Credit Union Administration and is an educational / action-oriented website designed to help you prevent fraud.
- Keep your home address current so documents go to the right place. Contact us to change your address.
- Protect your checks. If you have a supply of checks that you keep but no longer use regularly, be sure to store them in a secure location. Treat checks as if they are cash.
- Verify that checks you receive for payment from someone you don't know are legitimate before spending any of the proceeds.
- When using your credit or debit card at an ATM or gas pump, give the card reader a tug. If it's loose or appears suspicious, report it and use another ATM or station.
- Limit yourself to one credit and one debit card. It not only helps prevent overspending, it also helps you keep track of your cards. Activate any new or replacement card immediately and destroy the old cards by shredding.
- Do not email our card number to a friend or family member for shared purchases. Email is not a secure form of communication.
- Read more about Credit Card Safety.
- If you lose your ATM, debit, or credit card, or notice fraud on your account, let us know immediately.
- Keep your computer secure with operating system and anti-virus updates, firewalls, secure browsers, and anti-malware.
- Use a strong and unique password. How hard would it be to guess your password? See our tips on setting a strong password on the Online Security page.
- Do not login to password-protected sites using kiosks or shared computers at hotels, airports, the library, or any location with an "open" or "free" network.
- Stay up-to-date on frauds and scams.