Report Fraud
If you think your State Credit Union ATM, Debit, or Credit Card has been lost or stolen, contact us immediately.
Business Hours: 803-343-0300 (M-Th 8:30am-5:00pm; Fr 8:30am-6:00pm EST)
Toll-Free: 800-868-8740 during business hours
After Hours: 800-472-3272
If you have received a fraudulent email or suspect you are a victim of Internet fraud, file a formal complaint with the Internet Crime Complaint Center (IC3), a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.
You will need to provide:
- Your name
- Your mailing address
- Your telephone number
- The name, address, telephone number, and Web address, if available, of the individual or organization you believe defrauded you
- Specific details on how, why, and when you believe you were defrauded
- Any other relevant information you believe is necessary to support your complaint
Protect Yourself Against Fraud
According to the Federal Trade Commission, consumers reported losing over $1.6 billion to fraudulent activities in 2013. Don't be a statistic.
- We will never call and ask for your full credit card or debit card number.
- We will never ask for the three-digit security code or expiration date on your card.
- We will never ask for your user ID, password, or any SMS codes.
- Legitimate job offers and loan companies will never ask for online banking credentials.
- We will never send a security text message from a cell phone number or email address.
- All secure messages will only come from a 5-digit number.
Watch our brief videos to better detect and prevent fraud.
